Department: Public Health
Laboratory: Center for Health Services Management and Evaluation (CHESME)
Director: Daphne Kaitelidou, Associate Professor
Laboratory Contact Details
Room / Building
- 123 Papadiamantopoulou Str., 115 27, Athens – 2nd floor, 303
General Description
The Center for Health Services Management and Evaluation (CHESME) was founded in August 1996 by an academic team from the Department of Nursing. CHESME (certified with EN ISO 9001:2008) specializes in the areas of Health Care Management, Nursing Management, Health Economics, Health Services Research, Research Methodology, etc. Its main research team consists of academics, experts and researchers from the fields of Health Economics, Research Methodology, Economics, Nursing, Health Informatics, Medicine, Sociology and Psychology. Its main activities are contribution to the broad field of socio-economic evaluation and performance measurement in health, fostering improvement in the quality, productivity, and efficiency of health systems, services, and institutions, development and provision of training, seminars and symposiums, providing international organizations with data, policy analysis and consulting services on the Greek and international health care systems, collaborations with international organizations and research institutes (e.g. WHO, OECD, EUROSTAT, LSE, BASYS etc) and training of PhD, postgraduate and undergraduate students on the areas of the CHESME activity and encouragement of their participation in research. CHESME, along with its Academic and Research Staff, has participated in National and International Research Projects relevant to the extended spectrum of its scientific interests and fields of research activity (more than 90).
Laboratory Staff
- Daphne Kaitelidou, Associate Professor
- Olga Siskou, RN, MSc, PhD, Senior Researcher, Academic Scholar
- Petros Galanis, RN, MSc, PhD, ΕDIP
- Olympia Konstantakopoulou, Economist/Researcher, Research Fellow, MSc, PhDc
Laboratory Courses (undergraduate and postgraduate curriculum) - taught in the laboratory
Undergraduate Program
- Organization and Quality of Health Services (5th Semester)
- Nursing Management (8th Semester)
- Health Economics with emphasis on Nursing Science (2nd semester)
- Research Methodology (6th semester)
Postgraduate Program
- Strategic Planning and Evaluation in Health Services (1st semester)
- Basic Principles of Health Services Management (1st Semester)
- Health Systems and Health Policy (1st Semester)
- Human Resources Management-Leadership (1st semester)
- Introduction in Health Economics and Economic Evaluation of Health Services / Health Economics (2nd Semester)
- Introduction in Research Methodology-Data Analysis Methodology (2nd Semester)
- Pharmaceutical Policy and Pharmacology (2nd Semester)
- Research Methodology (1st semester)
- Biostatistics (1st semester)
- Demography (2nd semester)
- Theory of Clinical Decision Making (3rd Semester)
- Public health and social inequalities (2nd semester)
Infrastructure
- PCs, six (6) working positions
Laboratory Research Activities
- Healthcare Management
- Nursing Management
- Health Economics
- Health Technology Assessment
- Human Resources Management and Evaluation in the Health Sector
Publications
- Kaitelidou D., Economou C., Galanis P., Konstantakopoulou O., Siskou, O., Domente S., de Boer D., Boerma W., Groenewegen P. (2019). Development and validation of measurement tools for user experience evaluation surveys in the public primary health care facilities in Greece: a mixed methods study. BMC Family Practice (accepted for publication).
- Economou C., Bistaraki A., Galanis P., Konstantakopoulou O., Siskou O., Kaitelidou D. (2019). “A Qualitative Approach for the Development of a Patient Experiences Questionnaire in Primary Healthcare Settings”. International Journal of Caring Sciences (IJCS). (accepted for publication)
- Konstantakopoulou, O., Kaitelidou, D., Economou, C., & Charalambous, G. (2018). Barriers in access to pharmaceutical care in Greece: the case study of the out-of-hospital management of patients with acute asthma. Frontiers in Public Health, 6, 199.
- Siskou, O., Stokou, H., Theodorou, M., Kaitelidou, D., Galanis, P., Tsavalias, K., Konstantakopoulou, O., Charalambous, G., & Liaropoulos, L. L. (2015). Evaluating Cost Sharing Measures in Public Primary Units in Greece: Cost Sharing Measures in Primary Care. International Journal of Reliable and Quality E-Healthcare (IJRQEH), 4(4), 52-62.
- Economou Ch. Kaitelidou D., Karanikolas M., Maresso A. (2017). Greece: Health System Review. Health Systems in Transition. Vol. 19 No. 5 2017.